Lynda Chapman's Paper Emporium; Important News update

 

A Change to Our Postage...

POSTAGE NEWS... We are now using DHL to dispatch all of our Lynda Chapman's Paper Emporium items. We have news regarding the postage of all Lynda Chapman's Paper Emporium range...   Due to several recent price increases in postage costs from Royal Mail (our trusted courier to date), we have been left with a tricky decision. We have sadly little choice other than to begin charging for a portion of the postage cost of some of our heavier items. This is something we had hoped to avoid, as we love to bring you free postage across the board, but sadly this is an unavoidable decision. You will still receive all orders under the weight of 1.9kg with free shipping, but anything over that weight threshold - and up to 30kg you will now be charged a £2.99 flat rate. It costs us £5.99 per parcel so we are not asking you to cover the full cost of shipping your order to you. Over 30kg we will be charging £9.99 - but that would be a LOT of card and one heck of an order! The silver lining on this slight cloud, is that  if you are ordering anything over 2kgs in weight you will now receive your parcels within 48 hours of your order being processed. Due to the Royal Mail price increase, we did a lot of shopping around to bring you the best deal, and we are happy to now be bringing you your paper and card via DHL if your parcel exceeds 1.9kg in weight. Below this weight parcels will be delivered by Royal Mail second class.   The order process for Paper Emporium is as follows: 1. Place your order & your order status will say Awaiting Processing 2. Once we pass the order to the warehouse the order status will change to Processing. 3. When the order is ready to be sent out the order we are informed by email and your order status will be changed to shipped and it's on its way to you.   We thank you for your understanding and support whilst we put processes in place. As we mentioned previously, unfortunately we had a major issue with our supply chain before Christmas when a trusted person who asked us to partner with him to supply card let us down big time. We never intended to sell physical products so this was a huge blow to us but we didn't want to disappoint you by closing Paper Emporium and we have now started to work with the paper merchant ourselves. . We are immensely grateful for your lovely comments regarding Lynda Chapman's Paper Emporium range, and are so happy we can continue to bring this incredible quality product to you. Witchy hugs, Hubble Bubble, Toil & Trouble!!! Shop Now Copyright © The Crafty Witches, All rights reserved. Our mailing address is: hello@thecraftywitches.co.uk